Cookie policy
COOKIE POLICY
1. What are cookies?
Cookies are an essential tool for the functionality of our website. These are a short text file that the website you visit sends to your browser, which stores it on your computer. Cookies allow the website to record information about your visit, such as your preferred language, log-in to the site and other settings. The purpose of these files is to find out how the site is used so that the content can be optimised.
The setting of cookies is entirely under your control. In your browser settings you can set everything to your liking. You can delete cookies, block cookies or set the option to only store cookies with your consent in individual cases. For your convenience, we have provided links to help for setting, deleting, enabling or otherwise managing cookies for the most common browsers in the Consent and refusal of cookies section below.
2. What do we use cookies for?
As already mentioned, cookies show how a website is used. This allows us to better tailor marketing tools to be relevant and beneficial to you. Cookies allow us to record information about your visit to our website, making your next visit easier and faster. In practice, this means that you will not be shown advertisements that are not useful to you.
3. Types of cookies
Cookies can be divided on the basis of several criteria. Depending on who creates and processes the cookies, cookies can be divided into two categories:
- First party cookies are created directly by websites or scripts on the same domain. They are most often used to provide basic functionality of a website;
- Third party cookies are created by other websites. These sites own some content on the website you visit, such as advertisements, images or videos.
Cookies can also be divided according to their durability into:
- Session cookies are temporary. They are stored on your device only until you exit the browser and are deleted when you close the browser. These cookies are essential for the proper functionality of the website;
- We may use persistent cookies to make it easier and more convenient for you to navigate our website (for example, easier and faster navigation). These cookies remain in your browser for longer periods of time or until you manually delete them. The length of this period depends on your chosen browser settings. Persistent cookies allow information to be transferred to a web server each time you visit a website.
Depending on their purpose, cookies can be divided into:
- Strictly necessary (essential) cookies, which are required for the operation of the website. They include, for example, cookies that allow you to log into secure parts of our website. These cookies do not collect information about users that could be used for marketing purposes or to remember what pages users have visited on the internet;
- We use performance cookies to improve the performance of the website. These cookies collect information about how visitors use the website, such as which pages visitors go to most often and whether they receive error messages from the website. They also allow us to record and count the number of visitors to the website, enabling us to monitor how visitors use the website;
- Functionality cookies make the website easier to use and improve the functionality of the website. They are used to activate specific website features (e.g. video playback) and set them according to your preferences (e.g. language), in order to improve your experience of the website. Functional cookies are also used to remember your preferences the next time you visit the website;
- Targeting and advertising (profiling) cookies are used to track the preferences you reveal through your use of the website and to send you advertising messages in line with those preferences.
4. Cookies used
Technical name Publisher Purpose o Description of cookies Duration
_ga Google Analytics This cookie is used to distinguish website users by assigning a randomly generated number. Permanent (24 months)
_gid Google Analytics This cookie is used to identify website visitors. Permanent (24 hours)
1P_JAR Google Google uses these cookies to tailor ads on Google sites based on recent searches and interactions. Permanent (30 days)
Google SID This cookie is used to store the user's status when making requests to the site. Permanent (6 months)
CONSENT Google This cookie provides information about whether cookies are enabled. Permanent (20 years)
NID Google Google uses these cookies based on recent searches and interactions to tailor ads on Google sites. Session cookie
act Facebook Used by Facebook and used to store information that the user has logged into their account. This cookie is used to distinguish between two sessions for the same user created at different times. Session cookie
c_user Facebook This cookie contains the ID of the currently logged in user. Permanent (3 months)
datr Facebook The purpose of this cookie is to identify the web browser that is used to connect to Facebook. This cookie plays a key role for Facebook security and site integrity. Permanent (14 months)
KADUSERCOOKIE imedia.cz This cookie is used for statistical purposes. Permanent (4 months)
APNUID imedia.cz This cookie is for statistical purposes. Permanent (4 months)
PHPSESSID Royal Comfort This cookie allows you to store the session status, i.e. the state of use of the site. Session cookie
Further information about our cookies and their current list can be found via individual web browsers, most often under Developer Tools.
5. Consent and refusal of cookies
Consent can be expressed by means of a check box contained in the so-called cookie bar. You can subsequently refuse cookies in your browser settings or set your browser to use only certain cookies. However, if you refuse to accept cookies and use your browser settings to disable all cookies (including essential cookies), you may not be able to access the website or parts of it.
Different browsers can also be pre-set to automatically refuse cookies or automatically display information if cookies are offered. For more information on the management of cookies in individual browsers, please see the following links:
- Internet Explorer - https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
- Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
- Safari - https://support.apple.com/cs-cz/guide/safari/sfri11471/mac
- Opera - https://help.opera.com/cs/latest/security-and-privacy/
- Microsoft Edge - https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles
There are also many third-party applications that allow you to block or manage cookies. You can also delete cookies that were previously stored on your device by clearing your browsing history. Make sure that if you do this, the option to delete cookies is ticked.
6. Third party cookies
In particular, we use marketing tools through Google Ireland and Facebook Ireland to help us target advertising to those users who have already visited our website. The purpose and scope of the data collection as well as the respective rights and privacy settings can be found in the information on the websites of these third parties, e.g.:
- Facebook: https://www.facebook.com/policies; and
- Google: https://policies.google.com/privacy.
For more information on these marketing tools, please visit
- Facebook: https://cs-cz.facebook.com/business/ads/dynamic-ads; and
- Google: https://support.google.com/google-ads/answer/2453998?hl=cs.
If you do not wish to be contacted by advertising, you can turn off the personalisation of ads using the links below.
- Facebook: https://cs-cz.facebook.com; and
- Google: https://adssettings.google.com.
We use one of Google's core analytics tools - Google Analytics. Information on the scope and processing of personal data processed by this company can be found at: https://www.support.google.com/analytics/answer/6004245.
7. Your rights
As a data subject, you have rights in relation to the processing of personal data which arise from the law and which you can exercise at any time. These are the right to
- to access your personal data;
- to rectify inaccurate or incomplete personal data;
- the erasure of personal data if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed or if it is established that they have been unlawfully processed;
- to restrict the processing of personal data;
- the portability of the data;
- to object, after which the processing of personal data shall be terminated, unless it is demonstrated that there are compelling legitimate grounds for the processing which override the interests or rights and freedoms of the data subject, in particular where the ground is the possible exercise of legal claims;
- the right to lodge a complaint with the supervisory authority, which in the Czech Republic is the Office for Personal Data Protection (www.uoou.cz).
If you wish to exercise your rights or if you have any questions regarding the use of cookies, please contact us by phone at +420 778 009 235 or by email at info@royalcomfort.cz
8. Further information
You can find more useful information about cookies or about online advertising set according to your internet usage on the following pages:
- www.aboutcookies.org;
- www.allaboutcookies.org;
- http://www.youronlinechoices.com/at/.
This Cookie Policy is effective from 1 January 2020.